Mastering Tough Sales Questions with Empathy and Permission

ACTIONABLE TAKEAWAYS

• Instead of focusing on quantifying pain, ask deeper questions about the problem’s origins and previous solutions, this will naturally reveal the impact
• Find out if the problem is known and cared about across the company or just by one person
• Ask easy, non-pushy questions like “Why is that a problem?” to get the prospect to share the impact without feeling pressured
• Position involving decision-makers as beneficial for them, making it easier to get in front of power

PATH TO PRESIDENT’S CLUB

• Founder @ DiscoveryCoach.io
• Sales Enablement Manager @ AlphaSense
• Lead Revenue Enablement Manager @ CB Insights
• Senior Sales Training Manager @ CB Insights

RESOURCES DISCUSSED

• Join our weekly newsletter
• Things you can steal