51. Mistakes PMs Make When Talking To New Owner-Clients Leads With Jen Merritt Of Rentscale
Property Management Business
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Making a Lasting First Impression
This chapter explores the pivotal role of first impressions in property management when engaging with new owner-client leads. The discussion revolves around common pitfalls in communication that can alienate potential clients, emphasizing the importance of genuine connections over scripted sales pitches. By focusing on understanding client needs and fostering meaningful dialogues, property managers can position themselves as trusted advisors rather than just salespeople.
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