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Unmasking Ai: Deep Dives Into Its Impact

Business Lunch

00:00

AI Chatbots: The Future of Customer Service

Roland Frazier: While AI can handle a lot of customer inquiries, it can't replace the empathetic touch of a human. Embracing the benefits of AI doesn't mean we completely do away with human touch,. It's about finding that sweet spot where efficiency and empathy meet. The entire episode from the topic outlined to this conversation has been created not by humans, but by AI.

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