How to Legally Protect Your Online Business with Autumn Witt Boyd
Your Million Dollar Side Hustle
00:00
The Importance of Refund Policies and Legal Protection
In this chapter, they discuss the challenges they have faced in their online business, including dealing with difficult customers, bad reviews, and refund requests. They talk about the importance of drawing a line and not giving in to unreasonable demands. They also touch on the concept of offering guarantees and how it can be a marketing tool for gaining customer confidence.
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