The Marketing Book Podcast cover image

412 Decoded by Phil Barden

The Marketing Book Podcast

00:00

The Importance of Pilot System Processing in Rationalizing Purchase Decisions

The pilot plays a very important role in rationalizing purchase decisions. When we are shopping, whether it's online or offline, there are a number of conditions which mitigate against pilot system processing. So for example, when we're faced with complexity of choice,. There are 30,000 SKUs on offer and 100 results come back. We cannot process everything at 40 to 50 bits per second. The pilot will default to system one or the autopilot. If we've got habitual purchases, so something that doesn't require a lot of cognitive involvement or reflective mental processing, then it becomes more of an automatic decision. Conversely, if we are highly involved in the purchase, you know, maybe it's

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app