Service Design Show cover image

Create Clear & Actionable Journeys with the 5x12 Framework

Service Design Show

00:00

Exploring the Triple Diamond Workflow in Service Design

This chapter discusses the 'Triple Diamond' workflow, focusing on problem discovery, solution discovery, and solution delivery as essential phases in service design. It highlights how integrating this approach with agile processes can enhance user experience through effective journey management.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app