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The Book Pumpkin Plan - How to Get Rid of Your Bad Customers
The idea is that 20 % of your customers bring an 80% of your profit and revenue. By going deeper with your best customers, you can then further tailor your product, messaging, value proposition and what not towards them,. It's actually really worked for you. We like doubled our l t v and decreased our ca, which took us to record revenuesto far near doubled. And the realization, i think, is for any kind of monthly recurring pines, i know there's a big, big play on recurring nowadays, maybe a lot more so in a few years. But really all mar is just lifetime value paid out in increments.