Bill Balko - Former Chief Knowledge Officer at Defense Information Systems Agency
Knowledge Cast by Enterprise Knowledge
The Importance of Knowledge Management in the Practice
Many organizations go, oh, no, we can't afford that, particularly in the government. So you add it on as an additional duty. And by doing that, you don't really evaluate the employee on the good work that they're doing. It's what you've been judged about and frankly, what you're paid for. That's when I can start talking towards return on investment," he says.
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