The Value of Human Touch and the Potential for AI and Offshore Labor

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This chapter discusses the value of human touch in service-based businesses and the potential for AI and offshore labor to increase efficiency and scale. It explores the benefits of integrating offshore labor and AI into teams, transforming traditional views on labor arbitrage. The chapter also explores the concept of remote mixed intelligence and how businesses can benefit from reducing labor costs and rethinking team structures.

In today’s episode, Romeen Sheth, CEO of Metasys, joins Erik Torenberg and Sean Linehan to discuss the intersections between Ai and service business, vertical software, and much more.

Media Empires is part of the Turpentine podcast network. To learn more: www.turpentine.co

We're hiring across the board at Turpentine and for Erik's personal team on other projects he's incubating. He's hiring a Chief of Staff, EA, Head of Special Projects, Investment Associate, and more. For a list of JDs, check out: eriktorenberg.com.

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LINKS:

Late Checkout: https://www.latecheckout.studio/

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Moment of Zen: https://link.chtbl.com/moz

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Turpentine VC: https://link.chtbl.com/TurpentineVC

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Apple: https://podcasts.apple.com/podcast/id1696419056

Spotify: https://open.spotify.com/show/6q7Gn5lP8TTtBPuV1NJSGs

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TIMESTAMPS:

(00:00) Episode Preview

(03:12) Intersection between AI and service businesses

(08:30) The rise of cashflow businesses

(13:12) Opportunities in offshore labor & AI

(19:26) Building an automation consulting firm

(25:30) Carta for non-venture companies

(29:20) GLG & Tegas space

(45:04) Opportunities in vertical software

(46:24) Building a business around PE due diligence

(47:47) Understanding the diligence process

(51:25) Using a media company as a wedge

(53:21) Leveraging lists & data from media companies

(54:47) Challenges of recording and maintaining knowledge

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X / Twitter:

Romeen Sheth: @romeensheth

Sean Lineman: @seanlinehan

Erik's Twitter: @eriktorenberg

Media Empires: @mediaempirespod

Turpentine @turpentinemedia

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