11min chapter

Mundane Millionaires  cover image

Brandon Hall: Scaling Service Businesses

Mundane Millionaires

CHAPTER

Transitioning from Operator to Manager to Executive in a Service Business

This chapter discusses the different stages of building a service business, from being the sole operator to managing a team to running a fully functioning operation. It explores the challenges that arise in each stage and the difficulties many businesses face in advancing beyond the manager stage.

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