Delve into the unique business strategies and dedicated service culture of Chick-fil-A, focusing on creating a competitive advantage through meticulous attention to detail and service excellence. Learn how the founder's vision transformed a simple chicken sandwich into a thriving empire by prioritizing core products, continuous improvement, and customer satisfaction, setting them apart from profit-driven fast-food chains.
Slow and steady always wins the race. Today, Alex (@AlexHormozi) talks about Chik-fil-A’s story, interesting facts about the company, what they did to stay in the game, and some important lessons we can apply to our own businesses.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.
Timestamps:
(1:26) - The difference between mercenaries and missionaries
(5:24) - Longevity and staying deeply rooted in everything they did
(9:09) - You have a “cash-year” machine and a “cash-reinvestment” machine
(13:50) - Chick-fil-A believes in its values through and through & its culture of service
(17:41) - Integral lessons to learn from Chick-fil-A’s story
Follow Alex Hormozi’s Socials:
LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition