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Cultivating Organizational Culture in Leadership
This chapter explores the critical role of organizational culture, especially within fire services, and how leaders can foster a healthy environment despite challenges like physical distancing. It emphasizes the need for participation from all organizational levels, effective communication, and the psychological impact of branding on team morale. Through innovative strategies, such as engaging staff in creating mottos and emblems, leaders can enhance pride and connection while navigating the complexities of change and transparency.