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FHC #97: Fixing Healthcare flashback with Malcolm Gladwell

Fixing Healthcare Podcast

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The Role of Persuasion in Healthcare

I ask because the phrase you used of being a compliment and augmenter is what doctors have told themselves for a long time. The plus chat GPT will be better than me alone with chat BTS alone. But there's a whole series of things that it has no relevance for. So persuasion, relationship building, to bring this back to healthcare for a moment. Those are things that human beings can fix. It's not the 19th century. Now all of our problems with policing are about the failure of some kind of social connection between the people being policed and the police.

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