Understanding Sustainable Choices and the Limitations of Rating Systems

This chapter discusses the lack of knowledge and understanding among people when it comes to making sustainable choices in various aspects of their lives, such as buying a house or renting an office block. The chapter highlights the limitations of the current rating systems in providing sufficient information for informed decision-making. The speaker emphasizes the importance of benchmarking and accessing information databases to better understand energy usage and industry standards, ultimately enabling people to make more sustainable choices.