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Start with the story — Drift’s David Cancel on lessons he’s learned as a 5X founder

In Depth

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How Do People Make Decisions and Cognitive Biase?

I think one of the things that we try to teach internally at Drift was to understand more about how people make decisions and cognitive biases. We kind of like break it down and say, okay, what is this page work from a decision making standpoint? That really helps people understand because if you were to look at it just from a visual standpoint, a UI UX standpoint, your normal designer would remove every reason that that page works so well.

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