The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Solving the Innovator's Dilemma: How successful companies are embracing innovation units

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Atlassian's Innovation Unit, Point A

Atlassian is a software company that develops products for product managers and teams. Their innovation unit is called Point A, but they refer to it as a product incubator. Sharif shared Atlassian's history of them with me.

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