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How to Create Online Community with Susan Tenby Episode 2

Because You Need to Know®

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How to Build a Cadre of Experts and Volunteer Moderators

The way an organization could build this kind of cadre of experts and volunteer moderators would be, you could do what I did in the old days. Just by manually assessing your own forum, you can see who's asking the questions most frequently,. You can also do it manually in social media. Like in Facebook, you can look for names that are familiar.

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