The Future of Customer Service

So in theory, I think like open AI says, I don't want to go solve how e-commerce works or customer service. So it's basically focusing on a focusing on a specific category and solving the problem leveraging AI. And maybe actually the best way for us to think about is there's a matrix of industries and then solutions. Like the way you solve customer service for banking may actually be very different than the way you solved it for McDonald's.

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