What Is Your Job as a Manager?

Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Key Points There is a certain amount of fear involved in a promotion over peers. The situation has feelings attached to it. People’s reactions will be based on a bell curve, with most people not caring, but with a few being either really happy or really unhappy. What group will you focus on? Don’t take things personally. Have intentional conversations with your former peers to acknowledge that feelings are there and to listen to how they feel. Resources Mentioned The First 90 Days* by Michael Watkins Self-Esteem at Work* by Nathaniel Branden The Six Pillars of Self-Esteem* by Nathaniel Branden The Look & Sound of Leadership podcast Related Episodes Three Steps to Soliciting Feedback, with Tom Henschel (episode 107) How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164) How to Improve Your Coaching Skills, with Tom Henschel (episode 190) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.