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Episode 302 - Grenfell Tower
RedHanded
The Story of the Grenfell Fire
One family of five had their information written down on a piece of paper and relayed to firefighters inside the building. The family were told again and again to stay put, and that help was definitely on its way. An hour later, an hour inside a burning building, the family phoned 999 again. They now said that the fire was right outside their window but once again, this message was relayed to the command unit. And still, nobody came. That family phoned again at 309 AM and then again at 318. In that last call, the operator told the family to make a run for it. All five members of that family died in Grenfell; the youngest was 80 years old.
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