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20min chapter
#203 Erin Wade: The Mac and Cheese Empire
The Knowledge Project with Shane Parrish
Balancing Freedom and Structure in Restaurant Management
In this chapter, the speaker shares their experience of establishing a mac and cheese restaurant while navigating the complexities of employee autonomy and organizational structure. They delve into the practice of open book management, highlighting how transparency and collaborative decision-making foster a motivated and empowered workforce. The chapter emphasizes the significance of communication and shared financial insights to enhance both employee satisfaction and business performance.
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