AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
20min chapter
Replay - Matt Pierce, Immediate
Code Story
Building a Customer Success Model
This chapter explores the journey of developing a scalable customer success model while securing funding and attracting customers. It highlights the importance of overstaffing the customer success team, the value of data-driven decision-making, and learning from mistakes to refine business strategies. The speaker reflects on their mission to improve financial solutions for families and shares insights on leadership and preparing for future growth.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode