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Jamie Owen - Employee Onboarding by Design

The Experience Designers

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Transforming Onboarding: A Holistic Approach

This chapter explores the evolution of employee onboarding from a simple welcome to a structured, experience-driven process essential for organizational success. It highlights the importance of tailored onboarding methods, leveraging research and insights to enhance new hire experiences and foster relationships within the workplace. The discussion emphasizes the role of manager involvement and the use of emotional journey mapping to track and improve the onboarding experience.

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