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Episode 71: Rebroadcast - Using PreMortem Analysis to Make Better Decisions with Gary A. Klein

The Thinking Leader

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How to Make Better Decisions

I love that a culture of candor. That's so important. I tell them we create truth-telling cultures, which is pretty much the same type of thing. We see this in medicine, a work with nuclear power plants where people talk about having zero tolerance for errors. And it turns out that when you do research,zero tolerance for errors usually winds up leaving you less safe rather than more because people know that they've got to hide their errors.

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