I was struck by how in the moment sympathetic or at least the amount of understanding I had for someone who'd been like beaten up a bunch as a business owner. And then an organization comes along and is like we're going to help you get back at those guys. It doesn't like how many times do you have to do that? Exactly. Like how many times will you be asked toDo that? And will that actually make anything better? And no, not really. But there's a flip side to that. I found almost every character in this book very sympathetic, even the ones that are like, well, we don't.