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S1 E3: On The TikTok Ban, RadioShack's Thirst, & Customer Service Disasters
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I'd Be a Pest if It Takes Me 20 Days to Get It
Ritual, a probiotic brand, took three weeks to deliver an order that was pre-ordered. The founder of ritual says the company could have done better by setting expectations and being more proactive in its communication with customers. "I would imagine i would be pretty pest if it took me 20 days," he adds.
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