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Harvard’s William Ury: The Hidden Power of Going to the Balcony

Negotiate Anything

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Navigating High-Stakes Negotiations

This chapter recounts a tense negotiation experience where aggressive opposition led to a transformative strategy of 'going to the balcony' for self-reflection and calm. It emphasizes the value of pauses, strategic silence, and meta-negotiation in promoting effective conflict resolution and dialogue. Through personal anecdotes, the speakers illustrate the balance between preparation and adaptability needed to foster constructive conversations and deeper connections.

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