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16min chapter
The Intersection of Leadership and Lifelong Learning, with Damon Lembi
Human Capital Leadership
Empathy and Transparency in Leadership
This chapter emphasizes the critical role of transparency and effective communication in leadership during uncertain times. The speakers highlight the need for leaders to foster trust through honesty and empathetic engagement with their teams while advocating for a culture of curiosity and continuous learning. Drawing on lessons from the COVID-19 pandemic, they discuss the challenges faced by middle managers and the importance of providing them with support and training to navigate their responsibilities.
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