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The Future of Knowledge Management
Guru: I talk a lot with our customers about the fact that not only do you have organizational silos and geographical silos, but documents in themselves are silos. What's really interesting is I've never met a customer that had a properly staffed knowledge management department. They don't have enough time in the day to do it. There's also where can AI reduce the work in the system? Even the things you're calling out is like, hey, if you can actually get value out of that long-form document. And these are sweet spot uses for this and it can actually do a really good job.