The Future of Knowledge Management

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Guru: I talk a lot with our customers about the fact that not only do you have organizational silos and geographical silos, but documents in themselves are silos. What's really interesting is I've never met a customer that had a properly staffed knowledge management department. They don't have enough time in the day to do it. There's also where can AI reduce the work in the system? Even the things you're calling out is like, hey, if you can actually get value out of that long-form document. And these are sweet spot uses for this and it can actually do a really good job.

Enterprise Knowledge COO Joe Hilger speaks with Rick Nucci, Co-Founder and CEO of Guru. Guru is an all-in-one tool that keeps your team connected and puts all of the information they need in one place, going beyond your average knowledge base. Guru just released Assist, their new generative AI writing assistant that will help users instantly summarize, refine, and improve their knowledge in Guru. This complements their other recent release, Answers, which enables you to connect your company’s apps to Guru and access information instantly.

In this conversation, Joe and Rick talk about the benefits of Guru, how it can help an organization improve their knowledge management, and how generative AI works in the industry.

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