Roots of Sales Success

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About the episode: In this episode of the Indian Business Podcast, we sit down with Kunal Shah, founder of CRED, to explore what truly sets high performers apart. We dive deep into his hiring philosophy, how to identify exceptional talent, what to look for beyond resumes, and why those who can explain clearly often lead better. Kunal also shares why the ability to articulate ideas is often a better predictor of success than raw intelligence, and how teaching what you learn creates compounding clarity. The conversation also unpacks the connection between learning and scaling, and why some of the smartest minds fail to grow simply because they can’t communicate. This is a rare masterclass in hiring, clarity, and building high-performance teams, straight from one of India’s sharpest founders.