2min chapter

50 Things That Made the Modern Economy cover image

Chatbot

50 Things That Made the Modern Economy

CHAPTER

The Challenges of Chatbots

Brian Christian argues that we humans should view this as a challenge to raise our game. Adam Smith explained in the late 1700s that productivity is built on a process of dividing up labour into small, specialised tasks. Modern chatbots work on the same principle and are happy to present as chatbots. We must be wary of the risk that as consumers, producers and perhaps even as ordinary citizens, we contort ourselves to fit the computers.

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