This chapter covers effective strategies for starting and concluding small talk conversations, including asking context-based questions and gracefully ending the conversation with the 'White Flag Approach'.
Even if you don’t think you’re a natural, anyone can become proficient at the art of small talk by utilizing the right tactics and behaviors. In this collaboration with Harvard Business Review, strategic communications lecturer Matt Abrahams shares his tips and techniques for cocktail party chit chat, networking small talk, and holiday dinner-table conversation.
Watch the full video on HBR's YouTube channel.
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