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Former PepsiCo CEO Indra Nooyi: Lessons from the Top

The Knowledge Project

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Leadership Lessons from PepsiCo

This chapter recounts pivotal moments in the speaker's career at PepsiCo, including a tense standoff about workplace behavior that prompted necessary changes. It emphasizes the importance of direct communication, effective leadership, and the influence of design thinking on product development and consumer experience. Additionally, the chapter explores retail strategies and merchandising tactics that can significantly enhance consumer engagement and operational efficiency.

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