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7min chapter
PowerSkills In Action: A Conversation With Mursion About Leadership, Practice, Culture, Avatars, And More.
The Josh Bersin Company
The Power of Skills in Business Success
This chapter explores the vital impact of power skills on business metrics and compares the effectiveness of Southwest Airlines and United Airlines in this context. It advocates for a cultural shift towards recognizing the importance of emotionally intelligent organizations and soft skills in enhancing retention, productivity, and profitability.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode