2min chapter

Startup School by Y Combinator cover image

How to Talk to Users by Eric Migicovsky

Startup School by Y Combinator

CHAPTER

How to Get New Customer Interactions

When in doubt, if there's a specific customer base that you're looking to get feedback from, just try showing up. Industry events another great way to get a number of new customer interactions. Some tips for the stage, take notes. You'll never know until later which key facts of these user interviews may be useful If you're not great at taking notes while you're talking to someone, bring a friend, bring a co founder. Ask the person if you could record it a when in doubt, capture as much information as possible.

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