Elevate Classics: Patrick Lencioni on The Five Dysfunctions of a Team
Elevate with Robert Glazer
Navigating Conflict and Accountability in Teams
This chapter explores the critical differences between task conflict and relationship conflict in team settings, advocating for healthy debates that enhance team dynamics. It emphasizes the role of commitment and accountability, drawing parallels to sports and military practices, and stresses the importance of collective outcomes over individual accomplishments. The discussion also highlights how a strong organizational culture, exemplified by companies like WD-40 and Southwest Airlines, can empower employees and foster effective teamwork.
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