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Value of Support and Pricing Strategies for Platforms
Exploring how support enhances pricing strategy by framing discounts as added value, the significance of real-time support, and the interplay between perceived value and pricing for services.
with @jasonrosenthal @skominers @meigga @rhhackett
Welcome to web3 with a16z, I’m Robert Hackett and today, we discuss pricing strategy for startups — from traditional businesses to web2 to web3.
Topics we cover include:
Our experts include a16z crypto's Maggie Hsu, head of our go-to-market team; research partner and Harvard Business School professor of economics Scott Kominers; and head of our CSX startup accelerator Jason Rosenthal, who is a tech veteran having spent the last 25 years at various internet companies — the three combine all their different expertise around the theme of this episode.
Resources for references in this episode:
As a reminder none of the following should be taken as tax, business, legal, or investment advice. See a16zcrypto.com/disclosures for more important information, including a link to a list of our investments.
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