Customer First: Creating Data-Driven Products with a Human Touch by Deliveroo VP of Product
The Product Podcast
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The Zero Search Results Aren't Going Right for You, Right?
A user moved out of a central location and started searching for something. They found that more frequently than they had in the past, they wouldn't get a result. The team decided to extend the delivery radius by about a mile so it could deliver what these users can get right now. It would cover about half of the items that we didn't get,. About half of the things that they were searching for and not finding seemed really great. But let's go back to the complexities of the three sided market place. Could they simply just be bold and launch that feature in its form? Well, kno, because they know from their intuition, having built products for a long time, there's
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