Is It Important to Let Your Customers Know What You're Doing?

It's important to let your customers know what you're doing, but for the users coming in, it's almost writing a book. Persolation is this word that means a lot more like the e com space. When i say pers i really mean is, does this look and feel like it's built for me at this moment? It's not we notice at your birthday, like, happy birthday. It's hey, we think thes features can be valuable to you in this moment. And so let's surface that at the right time in the experience.