The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Introducing Fin Meetups: Conversations with AI Leaders

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

00:00

Early building blocks and architecture

Fergal describes Fin's hand-coded beginnings, tool loops, retrieval patterns, and the evolution toward LangGraph and complex architectures.

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