Is There a Market for Change Management?

"My job is essentially as an account manager, the team does really all of the work," he says. "I try to provide headlights at that point of what I see coming, even though it's unformed" He has a list of 30 ways people tell him they care about their work and can use them in his projects.

Transcript

chevron_right

Play full episode

chevron_right

Transcript

Episode notes

Special "business revenue leak checklist" offer, free at http://www.mrse.co/leak.

Welcome to To Lead Is Human. This new show, hosted by executive business coach Sharon Richmond, helps listeners envision how they can uplevel their leadership and shape cultures of accountability, respect, and candor.

“And so one of my deepest values is to respect the deep dimensionality of every human in that you have to take every human as a unique instance of an entire world.” – Dart Lindsley

Dart Lindsley leads Global Process Excellence for People Operations at Google. Before joining Google, Dart led the Human Resources Transformation Planning and Analysis organization for Cisco Systems.

Dart founded the Business architecture and Employee Experience Design teams at Cisco. By focusing these two very different disciplines on questions of talent, Dart and his team came to an important insight: employees are not just inputs to production as they are usually framed, they are customers, and work is a product companies sell to them.

Ever since, Dart has been using tools from marketing and product design to delve into what people really want from work (spoiler alert - it's not what you think), and ways in which companies can build and deliver an extraordinary work-experience product.

For more than 30 years, Sharon Richmond has partnered with C-level executives from mid-size and small, fast-growing companies who want to up-level their leadership and build companies they are proud of. Clients accelerate their leadership by embracing mindset and behavior changes, building self-awareness and self-management skills, and focusing on the three things all leaders must ensure: focus, energy and delivery.

Sharon’s purpose as an executive coach is to help leaders 10X their impact by leveraging the power afforded by their roles to build organizations that are forces for good, both economically and socially. She also advises CEOs on shaping organization culture and leading change.

Sharon has taught leadership at Stanford GSB, where she now helps leaders increase influence, manage conflict, and prepare to build high-performing teams.

To see a list of Sharon’s clients, please visit https://LeadingLarge.com

Resources or websites mentioned in this episode: