3min chapter

Stimulus - Learn Tools to Crush It in Your Medical Career cover image

100. Listening to Understand versus Listening to Win | Strategies for quality listening and how to know when you've got it right

Stimulus - Learn Tools to Crush It in Your Medical Career

CHAPTER

The Importance of Listening to Patients

"We are hired for two jobs by our patient. One is to understand what drove them to come to the department, and the other one is to make sure that they're safe," he says. "If we listen to our patients really well, sometimes we don't have to do those low yield tests." 'I was going to say new age and bald or dashy and unicorn-ish clap trap, but mumbo jumbo nonsense'

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