In this episode, Mark Clifton, Mark Hallock, and Dan Hurst discuss an article from Chuck Lawless on some helpful questions to ask church members when they leave your church.
- Why did you come to our church in the first place?
- How often did you attend and/or participate in church?
- Did you feel connected to the church?
- Were you involved in a small group? If so, which one?
- What did you most appreciate about the Sunday morning worship event? Least appreciate?
- What the PRIMARY reason you’re leaving?
- What ONE THING must the church continue to do?
- Are you already attending/joining another congregation?
- How can we pray for you now?
Resources related to this podcast:
“10 Things I’d Ask in an Exit Interview When Church Members Leave” by Chuck Lawless
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