2min chapter

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a16z Podcast: Fintech from the World's Financial Capital -- London

a16z Podcast

CHAPTER

Transforming Financial Services Through User Experience

This chapter explores how user experience and consumer convenience are transforming the financial services industry, exemplified by TransferWise's streamlined money transfer process. It also examines the obstacles traditional institutions face due to outdated systems, which hinder their adaptability to modern consumer needs.

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