Praise or a congratulations should be early and often, not just at the end of the process. I've probably told the story in hear before about the teacher who has a new curriculum. And then six weeks later they find that teachers aren't using it at all. A lot of management failure occurs because the directive is made,. The memo is printed, the email is sent, nothing pens. What would re man? But i told them, i'm the boss now at tos. Not relly enough, exactly. It's rational to adapt by disengaging. There are incredible margins of of opportunity into just giving faster feedback, more immediate feedback. An employee doesn't really have much control
Why do people eat too much even when they don't want to? Why are there so many bad managers? And why might anti-vaxxers be useful? Luca Dellanna, author of The Control Heuristic, thinks the answers to all of these questions are in our heads, or rather in our basal ganglia. Dellanna talks to EconTalk's Russ Roberts about why both brains and employees need immediate feedback, why we're wired to believe our best guesses, and why addiction is just our brain's way of making sure we survive.