The ONE Thing cover image

403. Process Can Set You Free with Hilary Corna

The ONE Thing

00:00

The Importance of Being Purposeful

If you're thinking about trying to create a product or a solution for the market, using your customers as that front line. How do you say it in Japanese? What was the Gemba? Gemba. So go it can Gemba be your customers perhaps as well? 100%. And I fall guilty of this too, all the time, where I'm like, ah, how should I price this product or whatever? But yeah, going to Gemba and asking them is a kind of a revolutionary concept, even though it seems so simple.

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