Business leaders are more highly trusted than nearly all other institutional leaders in our society. Work forces are used to getting trained and acquiring new skills at work. It's one of the few places that we achieve norms in skill development after we become adults. So it's a perfect place not only to learn, but also to practise skills of listening, bridging problem solving and social cohesion.
“Listening actively and deeply happens when I genuinely believe that the person who's speaking has intrinsic worth and brings a perspective that I lack and need.”
This episode of Think Fast, Talk Smart features Kristin Hansen, lecturer in management and executive director of Civic Health Project, a nonpartisan, nonprofit organization working to reduce extreme polarization and foster healthier civil discourse in U.S. citizenry, politics, and media.
Together with host Matt Abrahams, Hansen shares how from our workplaces to our personal lives, communication thrives when we cultivate open-mindedness, intellectual humility, and genuine curiosity.
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