Bonus Episode: Building a Subscription Business with Judith Zhu
Ecommerce Playbook: Numbers, Struggles & Growth
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Is There a Value Exchange?
Yatel: retention, in my experience, works with like a. diminishing returns on your ability to activate additional people. So much of the key is taking that group of people who really, really love a what you're doing, and being able to reach out to them in some way," she says. "It just makes so much sense to me that you would sort of crea specific plan for those customers"
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