From Support Rep to Product Owner

What would change in your business if you built it to support people; not just profits?

In this episode, Dean Mathews joins Bill to share how solving one simple, overlooked problem turned into a business serving over 200,000 users a month. As the founder of OnTheClock, Dean opens up about the early scrappy days, how he learned to build a team-first company from the ground up, and why fast learning was his biggest edge. He also reflects on how his leadership style has evolved, the myth of work-life balance, and what it really means to stay committed when both your business and your family need you

Topics explored in this episode:

(04:30) Find a Solution Everybody Wants

*Dean noticed that there was a common problem, and he knew he could figure out how to solve it. 

*His business has grown to 200,000 subscribers a month. 

*A strong team has been the foundation to his sustained success. 

(9:00) Create a People-First Company

*Dean wanted a company that was built to last.

*Building a strong team is Dean’s primary job and focus now. 

*Dean really wanted to create a place where talent can prosper. 

(15:15) Learn Quick and Wear Multiple Hats

*How did Dean find his first clients? 

*Word of mouth is the best form of marketing

*Dean credits the company’s success and growth to his ability to learn quickly, implement fast, and immediately shift focus to the next challenge.

(31:35) How has Dean’s Leadership Style Changed? 

*Dean doesn’t understand what work-life-balance is. 

*When you’re driven, it’s a challenge to allocate ‘outside work time’. 

*Dean has become very intentional to not break his commitments and promises in both work and family life. 

Thanks to Dean Mathews for being on the show!

Learn more about Dean here: https://www.ontheclock.com/

Connect with Dean: https://www.linkedin.com/in/dean-mathews-yes/

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

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Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. 

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