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4min chapter
How Science Can Fix Remote Work
WorkLife with Adam Grant
Shared Identity and Shared Understanding Are Crucial for Trust
You know you've reached shared understanding when a colleague does something that would be puzzling to most people, but you get it right away. You might strengthen shared identity by circulating feedback from customers on why your team's work is more important than ever. And you could get to some shared understanding by talking about your favorite video conference.
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